Privacy Policy

Padhye Education (“we”, “us”, “our”) operates the website padhyeeducation.com and provides online test series and related educational services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website or booking a test through us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you book a test or interact with our website, we may collect the following information:

  • Personal details: Full name, email address
  • Test preferences: Test type selected (NEET, JEE Main, JEE Advanced, etc.) and any special notes/requests you provide
  • Payment information: Payment is processed through our third-party payment gateway partner (ICICI Bank). We do not store your card, UPI, or net banking credentials on our servers. We only receive and store a payment reference ID and transaction status for record-keeping.
  • Technical information: IP address, browser type, and general usage data collected automatically for security and website improvement purposes.

2. How We Use Your Information

We use the information collected to:

  • Process your test booking and payment
  • Send you test platform login credentials and related instructions via email
  • Communicate with you regarding your booking, test details, or support queries
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

  • Payment gateway partner (ICICI Bank): to process your payment securely
  • Test platform provider: to grant you access credentials for the relevant test
  • Government or regulatory authorities, if required by law

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Email Communications

By booking a test, you consent to receive transactional emails from us, including but not limited to payment confirmations, test login details, and support communications. We do not send unsolicited marketing emails without your consent.

6. Your Rights

You may contact us to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to our legal and record-keeping obligations

7. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can control or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: padhyeeducationsupport@gmail.com

Website: padhyeeducation.com